Política de envío

Shipping Policy

We aim to provide a seamless shipping experience to ensure your order reaches you quickly and safely. Please review our shipping policy below for all the details:

Processing Time

• All orders are processed within 1-3 business days.

• You will receive a confirmation email with tracking information once your order has shipped.

 

Shipping Rates & Delivery Times (within Australia

• Standard Shipping: Cost and estimated delivery time, e.g., $9.99, 4-7 business days.

• Free Shipping: Available on orders over $99.

Please note: Delivery times are estimates and may vary depending on your location and unforeseen circumstances (e.g., weather, carrier delays).

International Shipping

• We ship internationally to select countries. Shipping costs and delivery times will be calculated at checkout.

• Customers are responsible for any customs duties, taxes, or additional fees required by their country.

 

Lost or Delayed Packages

• If your package is lost, delayed, or damaged during transit, please contact us at collectivepureblue@gmail.com within 5 days of the expected delivery date. We will work with the carrier to resolve the issue.

Incorrect Shipping Information

• Please ensure your shipping address is correct at checkout. We cannot be held responsible for items shipped to an incorrect address.

Contact Us

For any shipping-related questions, please reach out to us at collectivepureblue@gmail.com with your order information.

Thank you for choosing Pure Blue Collective!